Dumb Dog Productions LLC (we) are committed to protecting and respecting your privacy. This policy (with our Terms and Conditions and Website / Facebook / Blog Terms and Conditions any other documents referred to within) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

This document and its attachments may contain proprietary information, which is
Copyright 2018 – 2019 © ◊ All Rights Reserved ®
Dumb Dog Productions LLC


Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to




















This document sets out our privacy policy in respect of customer personal data, which will govern the way in which we process any personal data that you provide us with. It serves as an expression of our commitment to protecting your private personal information, but is not a contract. With written permission we are granted the use of all and likenesses of individual(s) for the purpose of publicity, media, distribution or needs of the production company. Please see Section 17 below for the rights which the law provides you with in relation to your personal data.


By using our websites, providing any personal data to us, or contracting any services or purchasing any items with us, you confirm that you agree to and consent to the terms of this document, to the extent that your consent is required by any applicable law.


This document, and all content of our websites are covered by our current Copyright© 2018 Dumb Dog Productions LLC & BBB Research Analysis Development, ALL RIGHTS RESERVED and all future copyright registration.


If you have any questions about our privacy policy or about how we process your personal data, including any complaints, please contact us by e-mail:


We respect your right to privacy and our goal is to ensure you have a trustworthy experience with us, including when using our websites or shops and booking product or service with or through us. We understand that you care about how your personal data is used by us, and we want to share the policies and practices we have adopted. This way you can feel confident about how we handle the personal data you have entrusted to us.


6.1 Our customers

Our privacy policy sets out how we process personal data (including information) relating to individuals who are booking, inquiring, or purchasing services provide by or though us.

6.2 When we are data processor only

Please note this privacy policy does not apply in situations where we are processing personal data strictly as a sub-contractor or data processor on behalf of a third party, and not on our own account. In this case, your information and the privacy of that information is governed by the policy of the third party, who will be subsequently answerable for how that personal data is processed.

6.4 Terms used in this policy

When we refer to “you” and “your” in this privacy policy, we refer to you, any such individual whose personal data we process from time to time. When we refer to “processing” of your personal data, this includes obtaining, recording, storing or holding your personal data, and anything we do with it, such as organizing, adapting or altering it, retrieving, consulting or using it, disclosing it or otherwise making it available to others, combining it with other data, and blocking, erasing or destroying it. When we refer to “services” this covers all products and services which may be booked with or through us, all such products and services which we supply or operate ourselves (including where we sub-contract); and any such products and services provide by a third party which we book for you (acting as agent for you or that third party). Services also includes any services we or a third party provide in association with purchases, products, services such as obtaining shipping, foreign exchange, and providing local representatives and support.


We process your personal data in accordance with the following data protection law(s): United States of America and to the best or our ability any country we are doing business in/with or international conventions.


This section summarizes the types of personal data about you that we may process:

8.1 Data concerning you as an individual

This includes name, but is not limited to, age, photograph, gender, address, telephone, mobile, fax, e-mail, social networking contact details, proofs of identity and address, card and other payment details and any other information provided to us by or in relation to you which concern you as an individual.

8.2 Business Related Information

If you are an individual associated with a business or other organization that is our customer, then your personal data may include the following information that we link to you: business or organization details (such as name, address, telephone numbers, payment arrangements, financial information, etc.), your relationship with that business or organization (such as owner, partner, director, shareholder, employee, or agent), and your contact details within that business (such as work address, work telephone and mobile numbers, work fax number, and work e-mail address).

8.3 Inquiry and Purchasing information

Information concerning inquiries, products, and services made with or through our services.

8.4 Performance information

Information generated concerning the performance of any purchase, service or other contract made with or through us, including information relating to, and the information relating to payments.

8.5 Survey Information

Information collected or generated out of any surveys conducted.

8.6 Competition Information

Information collected or generated out of any competitions or promotions we run.

8.7 Account, Registration and Loyalty Information

Information concerning any accounts, registrations, or memberships with us, or participation in any loyalty program.

8.8 Correspondence

Correspondence, communications and messages, including between you and us, and between us and third parties, including relating to any booking or booking enquiry, or performance of any contract, or any goods or services.

8.9 Website Usage Information

We may collect information about your visits to, browsing of, and use of our website. The range of data we collect will depend on how you interact with our website. This information may include: your IP address (a unique identifier allocated to your computer for your connection to the internet); your computer device details (PC, tablet, smartphone, watch etc.); the make and version of web browser (e.g. Internet Explorer, Firefox, Safari, Opera, Chrome) you are using; your operating system (e.g. Windows, Windows Phone, OSX, iOS, Android, Linux etc.); your time-zone; your browser plug-ins; any web-page you came from, identified as the referrer web page address by your web browser; cookies; page response times; download error; pages and parts of pages you visit; usage you make of our website, including enquiries and searches undertaken, and registrations for accounts, forums etc.; services and products you viewed; length of visit to website and pages; page interaction information (such as scrolling, keys pressed, mouse clicks, touches, and mouse-overs). This will normally be collected and used anonymously, and aggregated for analysis, with your name and any characteristics identifying you remaining anonymous, but our privacy policy will apply, it will be treated as your personal data, if this information is in any way linked to you personally. This information may also include: data inputted into forms and fields; registrations for any accounts, forum, feedback mechanism, social functionality, newsletters or other features of our site; usernames and passwords, log-in / out history, and settings; actions taken within any account or other registration, including view and update and changes to settings; and posts to any forum, feedback, review or other social functionality on our website.


This section sets out the ways in which we may collect or generate personal data concerning you.

9.1 Visiting our website

By visiting and using our website or blog you or your computer may provide personal data. This includes, but is not limited to: information which is automatically provided by your browser to our servers; information record on our web servers about your interaction with our website and pages viewed; information we capture or place on your computer or generate using cookies or other technologies on our website; and information you input into forms and fields on our website.

9.2 Data you provide

Your personal data will include data you provide (or later amend), whether: from correspondence with you; verbally to us over the phone or in person; by filing in any field or form on a website; by filling in any printed form we provide; by e-mail; from documents you provide; and from updates to any information to provide from time to time. This includes when you: register or subscribe for any service, account or make an enquiry or purchase whether in person, by phone, through our website or otherwise; send us your comments or suggestions; subscribe to any newsletter or other publication; and request sales and advertising information, including brochures.

9.3 Data generated by us

We and any suppliers or sub-contractors working for us may generate personal data relating to you, including in connection with responding to and dealing with any enquiry, booking or complaint, product or service rendered; or in performing any booking or other contract with you; or through the analysis of your personal data or data gained from your use of our website. We may record telephone calls with you.


This section sets out the uses which we make of your personal data:

10.1 Operate our website / blog

To operate and provide the search, booking, accounts, review, forums and other services, facilities and functions of our websites or blog. This includes managing any accounts or registrations you have with our websites and making changes to your settings and profile at your request.

10.2 Provide information and respond to inquiries

To provide information to you about our website, blog, systems and services, including to respond to booking enquiries and searches for holidays and travel, and to keep you updated generally.

10.3 Bookings and other contracts

To enable you to make orders or bookings, and to fulfill, provide, perform, administer, manage, and enforce all, orders, and other contracts which relate to you, and to process any transactions authorized or made with us which relate to you.

10.4 Payments

To collect and make payments due and administer our accounts.

10.5 Communication with customers

To communicate with you concerning any inquiries, bookings, services provided, problems and complaints, good and/or services, and to respond to any submissions, inquiries or requests from you.

10.6 Record Keeping

To keep internal records and maintain reasonable archives, including anything concerning inquiries, research, contracts, good, services, compliments, and complaints.

10.7 Manage and improve our business

To analyze, audit, provide, operate, administer, maintain and improve our business, website, systems, and services; to carry out surveys and analyze the results; to run promotions and competitions; undertake product or customer research/development; to assist us in and help us to improve our sales, editorial, advertising and marketing processes; to carry out other business development and improvement activities; and to provide training to our staff, sub-contractors and suppliers. For example, we may use your personal data to help us profile how our customers generally are using our websites and booking travel services with (or through) us or purchasing goods and/or services. We may also use this information to ascertain interests so that we can better tailor our business offerings.

10.8 Direct marketing

To carry out direct marketing to you. See next section ‘Section 11’ for further information.

10.9 Advertising

To report aggregate information concerning usage of our websites to our advertisers. We normally create anonymous statistical data about browsing actions and patterns, and do not identify any individual.

10.10 Anything you have specifically consented to

For any purpose for which we have obtained your consent.

11. Use of your personal data for direct marketing

We do not use or disclose your personal data for direct marketing purposes unless we have obtained your consent to this, such as through an opt-in or opt-out tick box on any form or website of ours.

11.1 Direct marketing by us

Where you have consented to this, we may use your personal data to carry out direct marketing and send you marketing messages, materials, adverts and promotions relating to goods and/or services we provide or which can be ordered or obtained with third parties through us. Where you have consented to this, we may also use your personal data to carry out direct marketing and send you marketing messages, materials, adverts and promotions relating to travel services which are offered by or which can be booked through any other company in the same group of companies as us or third parties selected by us. You will be free to withdraw your consent to this at any time, by contacting us as detailed in this privacy policy or as detailed in any direct marketing that you receive. In any e-mail you send we would ask you to insert “unsubscribe” as the subject heading.

12. Disclosure of your personal data

We transfer your personal data to third parties in the following circumstances:

12.1 Credit Checks etc.

We may disclose your personal data to third parties (including intermediaries) as necessary to carry out any checks concerning you or enforce any order or contract with you (including credit, security, fraud and identity checks). This may include credit reference agencies and other companies for use in credit decisions, for fraud prevention and to pursue debtors.

12.2 Purchases and performance of contracts

We disclose your personal data to third parties (including intermediaries) as necessary to deal with any order or enquiry being made by or for you, to make any booking requested by or for you, to perform and administer any booking for you or other contract with or in respect of you. This may include; to apply for visas on your behalf, to collect payments to be made by you, to investigate and respond to complaints, and to enforce any booking or other contract with you. Such third parties may include any suppliers or sub-contractors and their agents.

12.4 Insurance

If any application is made through us for any order or other insurance to cover you, we will pass your personal data on to the insurer. Information provided by you may be put on to a register of claims and shared with other insurers to prevent fraudulent claims.

12.5 Business Function Outsourcing

Where we use third parties to host, provide, operate or supply any part of our websites, databases, systems, business, or services, or carry out on our behalf any of our business functions or actions (including sending mail, processing payments, providing marketing assistance, providing customer and advertising analysis, and providing customer services), then then we may provide your personal data to them as required for use for or processing as part of those purposes.

12.6 Public forums etc.

Where any facility on our website is clearly designed to make certain of your personal data public (e.g. posts you make to any public forum or reviews facility) than any personal data you provide in relation to that forum or other facility, which is provided in circumstance where it is clear that it is intended to be published, will be disclosed to the public accordingly, subject to moderation by us.

12.7 Legal requirements

We may supply personal data to a government authority or regulator to comply with a legal requirement, for the administration of justice, for the purposes of customs, or where reasonably required to protect your vital interests or enforce any booking or other contract. We may disclose your personal data where otherwise required by or permitted by law.

12.8 Direct Marketing by third parties

We may disclose your personal data to third parties to carry out direct marketing to you, where you have given your prior consent, to third parties to carry out direct marketing. See USE OF YOUR PERSONAL DATA FOR DIRECT MARKETING, Section 11 above.

12.9 Customer Representatives

If our customer is a business or organization, and we are holding your personal data in your capacity as an associate of that business or organization (including as agent, representative, contact, employee, officer, owner, partner, or director), then we may disclose to them that personal data. If our customer is making an order or booking service inquiry on your behalf, with your authority, then we may disclose to our customer your personal data as reasonably required in connection with such booking or inquiry, or the subsequent performance of or payment for any booking made.

12.10 Business acquirers

If our business is ever transferred to a third party, then your personal data will be transferred to the acquirer to enable them to continue our business.


Where we provide your personal data to a third party one of the following two circumstances will apply:

13.1 Processing on our behalf

In some cases, your personal data may be held and otherwise processed by them on our behalf, in which case we will remain responsible for what they do with your personal data, and your personal data will only be held and processed by them in accordance with our instructions and this privacy policy.

13.2 Processing on their own account

In other cases, your personal data may need to be provided to them to be held and processed by them in their own right and on their own account. In such case, they will have their own responsibility for that personal data, subject to their own privacy policy, and we will not be responsible for what they do with it following disclosure.


We, and any affiliate, subcontractor or other person processing your personal data on our behalf, may transfer, store and otherwise process your personal data anywhere in the world. Where we disclose your personal data to third parties, that disclosure may also involve a transfer of your personal data anywhere in the world, and those third parties may themselves transfer, store or otherwise process that information anywhere in the world. In each case, we will comply with any legal requirements concerning the transfer of your personal data by us to any third party outside the country where we are established, and where your personal data is still controlled by us or is being stored or otherwise processed on our behalf, our security measures (as detailed below) will also apply.


15.1 Our security measures

15.1.1 Our general commitment

We are committed to doing what we reasonably can to keep your personal data secure, and we are obliged by law to put in place appropriate technical and organizational measures against unauthorized or unlawful processing of your personal data and against accidental loss or destruction of, or damage to, your personal data. We have accordingly implemented security policies, rules and technical measures with a view to achieving this.

15.1.2    Storage of your personal data

The personal information we collect from you online is stored by us and/or our service providers on databases protected through a combination of physical and electronic access controls, firewall technology and other reasonable security measures.

15.2 Your security measures

For your own privacy protection, we encourage you to maintain anti-virus and other malware protection software on your computers and other devices, and to maintain your own measures to protect your personal data. Please do not include sensitive personal data in any e-mails you may send to us, including payment card information. We also encourage you to be careful about who you give personal data to. We will never contact you to ask you for sensitive personal data, such as payment card information, or sensitive personal data such as passport numbers or log-in details, and we will only ask you for such information in person or through our website, or by telephone in connection with a order you are making or have made. Please contact us immediately if someone purports to contact you in our name.


We keep your personal data for so long a is reasonably necessary for the purposes for which we use it, and if longer, for any duration required by law, and for statutory claims limitation periods where your personal data may be relevant to any possible liability we may have to you.


Our privacy policy is not intended to create a contract or form part of any contract. You have certain non-contractual rights under the laws noted above, which we summarize below. If you contact us about these rights, we may ask for proof of your identity before we act, and may refuse to act if you do not provide this or your identity is not established by you. With written permission we are granted the use of all and likenesses of individual(s) for the purpose of publicity, media, distribution or needs of the production company.

17.1 Access to your personal data

You may request us to tell you whether we are processing personal data about you, to tell you what personal data we are processing and for what purposes, and to provide you with a copy of your personal data that we hold.

17.2 Use causing substantial distress or damage

You have the right to ask us to stop using your personal data for any purpose in any manner that is causing you or is likely to cause you unwarranted and substantial damage or distress, subject to exceptions. You must put your request in writing and be able to provide proof of receipt by us of your request. Processing of your request may take up to 10 days. We recommend you register your request with the post office or carrier you have chosen. If you make your request via email or the website, it is not official until we acknowledge receipt of your request in writing.

17.3 Use for direct marketing

You have the right to ask us to stop using your personal data to carry out direct marketing to you. . You must put your request in writing and be able to provide proof of receipt by us of your request. Processing of your request may take up to 10 days. We recommend you register your request with the post office or carrier you have chosen. If you make your request via email or the website, it is not official until we acknowledge receipt of your request in writing.

17.4 Correction of inaccuracies

You can contact us direct and request a correction of any inaccurate information. You have the right to ask a court to order us to rectify, block, erase or destroy any inaccurate personal data we hold about you.

17.5 Compensation

You have the right to claim compensation for damage and (in certain cases) distress you suffer if we do not comply with the laws referred to above.

17.6        Complaints to applicable authority

The laws we comply with are regulated by United States of America. In addition to your rights above, it is open to you, if you have a complaint or concern, to seek assistance from such government regulator, who has powers to compel us to comply with applicable laws and fine us for non-compliance. However, before you do so, we would hope that you will contact us first to discuss any complaint or concerns you have. Our goal will always be to come to an agreement before anything gets to that level.

18. Changes to this privacy policy

We may change this privacy policy at any time and from time to time without notice to you, by publishing a new version on our website. You should check this privacy policy for updates each time you visit our website to be sure that you are aware of any changes. You should check the top of the document to see the latest version in force. Any change will be in force from the date of the notice of update only, and we will not make any changes that have retroactive effect unless are legally required to do so.


To the best of our knowledge, the information, research, analysis contained herein is accurate and reliable as of the date of publication to the client; however, we do not assume any liability whatsoever for the accuracy and completeness of the above information. Dumb Dog Productions LLC makes no warranties which extend beyond the description contained herein. Any information given in this statement does not constitute any warranty of merchant-ability or fitness for a particular use. It is the customers’ responsibility to inspect and to test our products in order to satisfy themselves as to the suitability of the products to their particular purpose.

It is the customer’s responsibility to check the relevant product data sheets and respective material at Dumb Dog Productions LLC Website or

The customers are responsible for the appropriate, safe and legal use, processing and handling of our material and products. The information contained herein relates to our materials when not used in conjunction with any third party materials. Dumb Dog Productions LLC will not accept any liability with respect to the use of its products in conjunction with other materials. Without derogating from the above, the standards and the analysis methods (if an analysis method is mentioned above) which the above statement refers to, are only those which are expressly mentioned in the above statement and no other standards and/or analysis method should be implied in any way from the above information. This certificate will not derogate in any way from the limitation of liability under the contract between the customer and our company.

This document and its attachments may contain proprietary information, which is PRIVILEGED, CONFIDENTIAL, or subject to COPYRIGHT belonging to Dumb Dog Productions LLC. This e-mail/documents is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this e-mail/document, or the employee or agent responsible for delivering this e-mail/communication to the intended recipient, you are hereby notified that any dissemination, distribution, copying, or action taken in relation to the contents of and attachments to this document is STRICTLY PROHIBITED and may be UNLAWFUL.

This document and its attachments may contain proprietary information, which is
Copyright 2018 – 2019 © ◊ All Rights Reserved ®
Dumb Dog Productions LLC